Moldindconbank

MICB4YOU

17.08.2023

Dear client and partner,

We are excited to announce a significant enhancement to our banking services that will bring even greater convenience and efficiency to your banking experience. In two weeks, Moldindconbank will be launching a state-of-the-art IT system - MICB4YOU, that is designed to elevate our service quality and meet your evolving financial needs more effectively.

MICB4YOU represents a substantial investment in modernizing our technology infrastructure, which will allow us to provide you with a next level banking experience. With improved features and capabilities, we aim to offer you a wider range of banking services accessible at your fingertips, anytime and anywhere.

As we embark on this exciting journey towards a more advanced banking experience, we want to be transparent about the process. During the transition period, it is possible that you may encounter some operational difficulties or minor disruptions while using our banking services. We assure you that our dedicated team will be working around the clock to minimize any inconvenience you might experience.

To ensure a smooth transition to MICB4YOU, we recommend that you take note of the following:

1. Prepare for Potential Delays: While we are making every effort to keep disruptions to a minimum, there might be instances where certain services might experience temporary delays. We apologize in advance for any inconvenience this might cause and appreciate your patience.

2. Temporary Service Interruptions: During the system upgrade, there might be brief periods of service interruptions. We advise you to plan your banking activities accordingly and consider performing critical transactions before the system upgrade begins.

3. Updated Communication Channels: Throughout the transition period, we will keep you informed about the progress of the system upgrade through our official communication channels. Please ensure your contact information is up to date to receive timely notifications.

4. Customer Support: Our dedicated customer support team will be available to assist you with any questions or concerns you might have during this period. You can access our web site: www.micb.md by clicking on the MICB4YOU button to see the status for each service. Don't hesitate to reach out to us via our call - center.

We genuinely appreciate your trust in Moldindconbank and your continued loyalty. MICB4YOU upgrade is a testament to our commitment to providing you with the best banking experience possible. We are confident that the improvements it brings will be well worth any temporary inconveniences you might encounter.

Thank you for being a valued member of the Moldindconbank family. We look forward to serving you with even greater efficiency and convenience in the days ahead.