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Tax Free user guide

TAX FREE Cheques


TAX FREEValue Added Tax (VAT) refund service for goods purchased in over than 30 countries of the world, in stores where the Global Blue Tax free or Planet Tax free logo is indicated. An efficient way of saving from 3% to 20% of the amount of purchased goods.

How to use Tax Free service?

The stamp of the customs service must be applied no later than 90 days from the day of the purchase.

Who can benefit from Tax Free service?

In accordance with EU legislation and other countries, Moldovan citizens traveling with the passport of Republic of Moldova, are entitled to reimbursement of Value Added Tax (VAT) on purchased goods.

In which countries can you benefit from the Tax Free service?

The Tax Free service is available for tourists in Russia, Italy, Germany, Spain, Greece, France, Austria, Belgium, Great Britain, Holland, Switzerland, Portugal, Croatia, Czech Republic, Denmark, Estonia, Finland, Hungary, Iceland, Ireland, Latvia , Lithuania, Luxembourg, Norway, Poland, Slovenia, Slovakia, Sweden, Cyprus, Korea, Singapore, Malta, Faroe Islands and others.

How do you know if the store is providing Tax Free service?

Shops that provide Tax Free service have typically applied the Tax Free logotype to the entrance doors. If you have purchased goods abroad, you should not hesitate, as the issue and completion of the Tax Free check is only performed on the day you made the purchase. In small shops Tax Free check are issued at the counter. In large shopping centers usually check-out offices are set up.

Cashing of Global Blue cheques and shipping to Global Blue.
(Payment is made by Global Blue directly to the customer's card account within 6 weeks.)
Receiving Planet Tax Free and Tax Free Worldwide cheques and paying the same day.
(Payment is made by BC Moldindconbank SA immediately* upon receipt of the checks. *Exception: refunding the vouchers with Romanian and Hungarian stamps.)
2 EUR / check


  • The Tax Free service for purchases made on the territory of Romania is NOT available.
  • Moldindconbank does not accept for collection the Planet checks on which the stamp of the Romanian or Hungarian border was applied. These checks can be sent directly to the address Shared Service Center Planet Payment Tax Free, Domaniewska 39, Fl.6, Warszawa, Poland Postal code 02672 by filling in the credit card details (16 number digits and card expiration date). Only after due verification of each tax free check by Planet, the money will be transferred directly in the stated bank account.
  • Moldindconbank does NOT accept Tax Free checks that contain European Union passport number (ex. Romania).
  • For questions regarding to the payment of Tax Free Global Blue checks, contact www.globalblue.com (refund tracker) or Global Blue Customer Service Center tel. 00 421 232 111 111

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